Organizational Values
The Office of Facilities Management subscribes to two core values – Customer Values and Employee Values:Customer Values:
- Customer service is our highest priority and we will work to develop a partnership with all customers
- Our customers will be kept informed with regard to every aspect of their work. Delay of scheduled services will be promptly communicated to our customers and the work rescheduled at a mutually agreeable date and time
- We commit to complete all projects to the satisfaction of our customers.
- We will provide orientation and training to all of our customers regarding our organization and service.
- We support a high quality of work life that leads to on-going, personal and professional satisfaction.
- We commit to train all employees to develop a high level of technical competence, which will promote confidence, pride of workmanship and a high degree of job satisfaction.
- We commit to provide a career path so that employees have an opportunity to obtain the highest level that their abilities and commitment allow.
- We will empower employees to implement ideas for improving service delivery.