Flex Facts
- Valdosta State University offers a campus-wide declining balance spending program to
purchase goods and services from various locations on campus. This account is known as the "Flex Account".
The Flex account is a separate account from your Student Account.
- The FLEX Account may NOT be used to obtain cash in any form.
- A VSU 1Card is required to access the FLEX Account. The VSU 1Card and its accounts may only
be used by the cardholder whose name, photo, and ID number appear on the card.
- Insufficient funds, including but not limited to, a returned check, denied credit card,
or insufficient excess Financial Aid will result in immediate suspension of your FLEX Account and you will
be unable to make purchases with it. Please Note: We recommend that any student using Financial Aid
for a FLEX Account deposit use the following steps:
1. Subtract matriculation and mandatory fees from your Financial Aid award.
2. Compute the excess amount that is available to designate toward FLEX. (Matriculation and mandatory fees are taken from your Financial Aid first) If you have insufficient Financial Aid, your FLEX Account will be de-activated and a HOLD will be placed on your Student Account, which may result in your classes being dropped. You will be held personally responsible for the immediate payment of any balance due if any of your Financial Aid does not materialize. Not all Financial Aid may be used on a FLEX Account. Please contact the Bursary at (229)333-5725 to determine the status of your Student Account. VSU 1Card Services is not responsible for your Student Account, however we do draw money from it if you so designate via telephone or online registration and signature on an annual contract.
3. There is a set deadline for designating/depositing Financial Aid on a FLEX Account each semester and a specific date that you may begin spending Financial Aid placed on a Flex Account. Please verify these dates with VSU 1Card Services, the Financial Aid Office, the Bursary, or the VSU Bookstore.
- All FLEX Account balances over $25.00 will automatically be credited/refunded to your
VSU Student Account at the end of each Spring Semester unless you designate otherwise via a
"Roll-Over" form through the VSU 1Card Office, by the deadline.
(Please confirm deadline dates
through the VSU 1Card Office as they will vary). If an account is rolled for a period of
12 months, and is inactive, the remaining balance shall be forfeited without prior notice.
- Flex refunds are allowed for a balance
of $25.00 or more; No FLEX Account Refund Request is processed until 11 business
days after the 1st day of class, each semester.
- All FLEX Account refunds are credited to your VSU Student Account maintained by the Bursary (229-333-5725).
If your VSU Student Account indicated a deficit, for whatever reason, that debt will be satisfied
prior to the issuance of a refund check. No cash refunds.
- Returned items, purchased with a FLEX Account, may be credited back to the FLEX Account
at the purchase location at their discretion. No cash refunds. "Book Buyback" at the VSU
Bookstore is not considered a refund.
- Statements of account balances and activity are available upon request by the account holder, only. Information regarding an account will not be released to parties outside of Valdosta State University other than the account holder without written release on file in the VSU 1Card Office.
NOTE: FLEX Account refunds apply only to Valdosta State University Students and its employees. FLEX Account deposits made by other individuals, groups, camps, visitors, etc. are non-refundable.